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California Department of Motor Vehicles
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Field Office Customer Service Comments


2. Once you were in the office, how long did you wait?

3. Was your wait time satisfactory?

4. What is a satisfactory wait time to you?

5. I received courteous service.

6. I received the information I needed.

7. How many visits to the DMV did it take to complete this transaction?

8. How was our service this time compared to prior visits?

9. Overall, how would you rate the service you received?



Please be aware that we are unable to complete transactions via this online customer service comments form. Please contact your nearest field office for assistance with specific DMV issues.


If you would like a reply to any of your comments, please provide your name, address and phone number.




Warning: Any information you submit is insecure and could be observed by a third party while in transit. A hardcopy (PDF) comments form is available if you prefer to submit your comments by mail or FAX.