The DMV Investigations Division (INV) and the Occupational Licensing Division (OL) protect the programs and interests of the department and public through active fraud/counterfeit detection, investigation, audit, and enforcement services.
If you would like to file a complaint against any of the groups listed, please file a complaint below and select the correct complaint type.
The Investigations Division diligently enforces laws, rules, and regulations that apply to:
- Dismantlers
- Salespersons
- Vehicle Dealers
- Registration Services
- Vehicle Odometer
- Unlicensed Activity
- Disability Placard
- Driver’s License Related Fraud
- Miscellaneous Title / Registration Fraud
- Registration Violation
- Other Vehicle Related License
The Occupational Licensing Division diligently enforces laws, rules and regulations that apply to:
- Driving Schools
- Traffic Violator Schools
- Ignition Interlock Devices (IID)
DMV does not tolerate workplace fraud and is committed to educating its workforce through annual fraud prevention training that explains how employees can recognize, report, and stop fraud.
What is Workplace Fraud?
- Misuse of information
- Accepting bribes for services
- Issuing fraudulent documents
- Stealing property or money
- Wrongfully waiving fees
- How to Report Workplace Fraud:
How to Report Workplace Fraud:
If you suspect a DMV employee of fraud:
DMV INV proactively carries out DP parking placard enforcement operations throughout the year in an effort to reduce the impact that disabled placard fraud has on the mobility of those with disabilities.
California Vehicle Code (CVC) §4461(b) (c) makes it illegal to borrow, steal, or otherwise display a DP parking placard/license plate that is not registered to you. This means that you cannot lend your placard to a friend, family member, or acquaintance and allow them to use it. It also means that you must report your placard/plate if it gets stolen, and that you cannot display your DP parking placard/license plate if it has been cancelled or revoked.
How to Report Disabled Person Parking Placard/License Plate Abuse:
To report someone you suspect is misusing their DP parking placard/license plate, please submit an online report.
Learn more about who can get a DP parking placard/license plate, when you can use one, and more.
Unlicensed dismantling happens when the vehicle is stripped for parts without the required environmental protections.
It is illegal for any person to act as a vehicle dismantler without establishing a business, meeting specific requirements, and having a current (valid) license or temporary permit issued by DMV.
Along with representatives from other government departments, DMV investigates the illegal activities of unlicensed and unregulated vehicle dismantling, potential tax evasion, and environmental damage caused by the activity.
How to Report Illegal Dismantler Activity:
Unlicensed vehicle dismantling can happen anywhere. If you suspect a person or business may be dismantling vehicles without the proper license or permit, you should report a complaint online.