Research Studies & Reports
DMV’s Research & Development Branch has been conducting research and producing studies and reports since the 1950s. Research & Development reports help DMV to measure the impact of new laws on making drivers safer. We also identify areas where we can improve our processes, explore new approaches to solving existing problems, and branch out into new opportunities to serve you better.
Studies & Reports Sections
Studies and reports are assigned to a Section that best describes the type of report. Click on a section title below to see a short description.
I. Driver Education & Training Studies
II. Driver Licensing Screening Studies
III. Studies on Improvement and Control of Deviant Drivers
IV. Basic Research & Methodological Studies: Driver Performance, Accident Etiology, Prediction Models, and Actuarial Applications
V. Driver Licensing / Control Systems & Safety Management Studies
VI. Studies on Special Driver Populations
VII. Miscellaneous Studies & Reports
Request printed copies of studies and reports by mail at:
Department of Motor Vehicles
Research and Development Branch
2415 1st Ave. Mail Station: F-126
Sacramento, CA 95818
Please include the report number, the number of copies requested, and your name, address, and phone number.
|Report ID||Date Published||Title||Section||Links|
Operational Efficiency of Field Offices with Extended Office Hours
To evaluate the impact of extended office hours on DMV field office productivity and quality of work.
Quality Control Methodology Applied to Field Office Efficiency
To describe quality control (QC) methodology and apply it to interoffice efficiency comparisons.
Conceptual Plan for an Integrated Management Information System
(1) To demonstrate the utility of, and need for, an integrated management information system, (2) to implement a rudimentary system as a demonstration of the feasibility of developing a full-fledged management information system, and (3) to chart a course for the future development of a management information system.
Executive Management Information System
The Executive Management Information System was an attempt to develop a departmental management information system (MIS) for DMV. Summarized production data was compiled and formatted to provide information for middle and upper management.
A Queueing Model of Customer Waiting Time in DMV Field Offices
To develop a computerized queueing model for use in DMV field offices for possible reduction of customer waiting time.
Standardization of Production Rates for Comparing Field Offices
To develop practical examples of standardization techniques for use in DMV field offices and headquarters units.
Prediction of Field Office Telephone Staffing Levels
To develop a regression model for staffing telephone operations in DMV field offices.
Driving Simulator Review
To review and evaluate the technology, costs, and _unresolved issues of contention related to driving simulators; to reach conclusions, based on research studies, about the validity of using driving simulators.
Accidents, Mileage, and the Exaggeration of Risk
To correct a common misinterpretation of the accidents-per-mile measure. The assumption that accidents should be proportional to miles driven is shown to be invalid and to exaggerate the accident risk of lowmileage groups.
|DOT HS-806688||1984/ 12||
Development of Knowledge and Performance Tests for Heavy Vehicle Operators: Volume I, Development and Field Test
This report describes the development and evaluation of the Truck Operator Qualifications Examination (TORQUE) consisting of the following tests: 1. Truck Operator Road Test (TORT); 2. Truck Operator Skill Test (TOST); 3. Truck Operator Manual (TOM); 4. Truck Operator Knowledge Examination (TOKE); 5. Truck Operator Pretest (TOP); 6. Truck Operator Defects Examination (TODE). The field-validation phase of the project was done in Los Angeles, California under a subcontract to the California Department of Motor Vehicles.