Section 11 of 38
Chapter 10: Renewals
10.160 Renewal Sticker Placed on the Wrong Vehicle
If year stickers were inadvertently placed on the wrong vehicle, the following procedures must be followed:
| If the Application | Then |
|---|---|
| Is still in the office | Have the customer submit any remnants of the erroneously applied sticker. Process a no-fee substitute sticker application for the vehicle the sticker was inadvertently placed on, if necessary. Submit any remnants of the erroneously applied sticker with your work. |
| Was already transmitted to DMV headquarters | Have the customer submit any remnants of the erroneously applied sticker. Have the customer complete a REG 156 with the replacement box checked. Process a no-fee substitute sticker application. Process a no-fee substitute sticker application for the vehicle the sticker was inadvertently placed on, if necessary. Submit any remnants of the erroneously applied sticker with your work. |
All incorrect and/or mutilated stickers must be turned in for destruction.
Note: If the incorrect sticker cannot be removed from the license plate, advise the applicant to place the new sticker over it.