Vehicle Industry Registration Procedures Manual

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Section 28 of 38

Chapter 27: Information Requests

27.055 Public Records Act, Freedom of Information Act, or Information Practices Act

Chapter 27 Information Requests

27.055 Public Records Act, Freedom of Information Act, or Information Practices Act (CCC §1798

Information requests made by customers under the Public Records Act, Freedom of Information Act, and/or Information Practices Act may be made in-person (verbally or written), or called in, faxed in, or mailed in. DMV must respond to Public Records Act requests within 10 days.

Requests for inspection or copying of public records should sufficiently describe the record so the records can be identified, located, and retrieved by DMV personnel.

Legal Affairs Division staff will determine the appropriate division to direct the request to, the information to be released, and the total cost based upon salary and time information provided by that division.

If the applicant is a party to a lawsuit, the applicant and their attorney may consider serving a subpoena at the Legal Affairs Division to obtain documents.